Medical facilities are looking for a way to ensure their patients receive confirmation after booking their appointments. Having to manually identify each patient and send these messages out is both time and resource consuming. It also opens up the possibility of leaving patients out or making manual errors.
So how can these facilities ensure their patients are given proper confirmation? Can we reduce the workload for their administration while improving patient management?
SimplyCast presents the idea of the Digital Medical Appointment Confirmation use case. This system leverages automated technology to ensure each patient receives proper messages after booking their appointment. These messages may include things such as personalized greetings or date and time of the appointment. They should also include any protocols or information needed prior to the upcoming appointment.
How to Use the Digital Solution
Simplycast wants to ensure that this use case takes advantage of all of the available digital resources to maximize efficiency. Clinics and other healthcare facilities want to keep the process brief and easy for everyone to use. This is why automation is the perfect solution.
An automated system will keep track of everything. It will send out automated confirmation messages to patients once their appointment is booked. It will send reminder messages if required. Staff no longer have to worry about manually tracking the appointments and who has already received a message.
We have identified 4 easy steps involved in the implementation of a digital solution.
Step 1- Appointment Booking
The first step of the process involves the patients booking their appointments. This can be done through a brief digital form that will collect all of the required information. The form will store patient data in a centralized database for easy access.
This also allows you to personalize messages moving forward. Personalizing your messages will improve patient relationship, and provide personal experiences that make patients feel good about your organization.
Step 2- Reminders
The system will then pull information from the database to create a personalized confirmation message for the patient. This may include things such as an individualized greeting, details about their appointment, etc.
Step 3- Confirmation Message
The next step is to send out reminders in the days prior to the appointment. This will again be personalized and completely automated, so no human intervention is required.
Step 4- Report
The final step of this process is to analyze the generated report. The system will track messages and how they were engaged with, and create an in-depth report that can be used to alter or make adjustments to the system.
Why SimplyCast?
That’s the summary of what it takes to create a digital solution for appointment confirmation and it’s only scratching the surface of what is possible when it comes to using automated technology to help the operations of these medical organizations run smoother.
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable, it can be tweaked or altered to meet the exact needs of every institution.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can have feel more confident of your messaging.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC062, Medical Appointment Confirmation when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help launch emergency plans with a single click.
