When your nursing home has limited staff, making sure everything goes off without a hitch can be difficult, especially when it comes to reporting and outreach. In smaller nursing facilities, these duties are passed around and assigned to whoever may have the time do to them; there is no dedicated team member to fully handle either of these important tasks. Some facilities still use paper-based systems to track important information, and what if documentation were to be lost or misplaced? Especially in terms of occupational health and safety claims, this is a disastrous prospect. With staff and budgetary constraints, how can nursing homes expect to stay on top of paperwork and outreach duties while still contending with their hectic day-to-day lives?
Some facilities still use paper-based systems to track important information, and what if documentation were to be lost or misplaced? Especially in terms of occupational health and safety claims, this is a disastrous prospect. With staff and budgetary constraints, how can nursing homes expect to stay on top of paperwork and outreach duties while still contending with their hectic day-to-day lives?
Automatically assign tasks
Automation can play an important role in the modern nursing home, and its benefits are especially helpful to facilities with limited staff. Whenever a new piece of paperwork is due to be completed, you could assign a ticket to a staff member through the Customer Relationship Manager, and send them an email or text message reminder to complete it. This is especially useful in the case of time-sensitive paperwork, such as if there was an accident or injury involving a staff member and a worker's compensation form needed to be filled out. Such notifications could alert staff members to what needs to be attended to immediately in the case where they do not have the resources to assign a dedicated employee.
This is especially useful in the case of time-sensitive paperwork, such as if there was an accident or injury involving a staff member and a worker's compensation form needed to be filled out. Such notifications could alert staff members to what needs to be attended to immediately in the case where they do not have the resources to assign a dedicated employee.
Post on social media easily
Much is the same case when contending with the social media, web presence, or general outreach duties of a facility. In rural areas, dedicated IT professionals are hard to come by and expensive, and as a result, it's difficult for a smaller facility to maximize its online presence given the resources that it has. These channels are a good way to promote the advantages of a particular facility, as well as field questions from the community and interested parties.
With automation, updates could be written well in advance so that these channels would not need constant maintenance (though, of course, occasional maintenance would still be required), and a simple landing page could be created for those who would like more information regarding the facility. Even if there is no one available to answer the inquiry immediately, an outreach coordinator or another staff member could deliver a personal phone call and follow up in regards to any questions or inquiries. That way, all the relevant information about the inquiry could be collected in advance, and the personal touch of a phone call would help to better establish a relationship.
Try it for yourself
The SimplyCast 360 platform offers a solution to these problems and many more, and is as equally suited for use within smaller organizations, such as nursing homes, as it is with larger ones, such as hospitals. With over 15 communication channels. It is an industry-wide solution at an affordable price. Sign up for a free 14-day trial of the platform so you can explore SimplyCast 360's functionality and discover how to utilize it best for your facility.
