Handling emergencies can be tricky for landlords. Tenants aren’t always home, and they don’t always answer calls or knocks at the door. Delivering messages to tenants automatically and being able to deliver more than one message to the same tenant would ensure they got the alert. The tenant management industry recognizes the convenience, as well as the safety and efficiency benefits of emergency alerts that can be delivered to tenants even when they are out or unavailable.
However, such automated technology comes with its own suite of issues including technical training. Knowledge of technical tools can also be an issue. Training on a technological solution can take time and energy that property managers may not have the time to complete. This adds time and financial investments, and concerns about being available to tenants during the training period. Implementing automation correctly allows you to build a custom service solution for your tenants.
Automation offers you the opportunity to still have personal connections with tenants and take care of their emergency situations. These tools also allow you to quickly and routinely provide information and communication to tenants about property emergencies. From evacuation to unit entries, exterminators to plumbers, automation can ensure that tenants are informed and aware, and improve relationships between tenants and landlords.
In this blog, we have explained our top reasons to build a tenant emergency alert solution:
1. Urgent Communication
As mentioned above, emergencies are a big concern for many. By implementing digital emergency alerts, you’re not just preserving the health of tenants who might be negatively affected by an emergency, you’re also protecting your relationship with tenants. What’s more, you also gain an opportunity to foster community, which develops long-term tenants that are willing to help each other and maintain the area.
2. Expedience of Communication
Any emergency requires quick responses, and not just from emergency personnel. For example, if an apartment building’s hot water heater breaks, the property manager can take several calls from tenants as they discover the issue, or the manager can issue an alert letting them know that the issue has already been reported and a technician is on the way. This not only notifies tenants quickly, but also cuts down on the number of calls the office staff will have to field, leaving them available to respond more effectively to other issues on the property.
3. Scaling Up
As property managers or landowners increase their portfolio, they need a solution that can scale with them and handle multiple properties. They need to be able to send alerts to individual tenants, properties, or property groups. The Tenant Emergency Alert use case can handle this easily.
4. Stronger Relationships
Making even partially digitized tenant emergency alerts could be a big deal for tenants who struggle with physical ones for one reason or another. The shift to a more broadly accessible system and opening the door to other convenience services like online maintenance requests will go a long way toward tenant goodwill. Demonstrating care and thoughtfulness for tenant experiences will make tenants feel valued, appreciated and encourage them to remain in the property.
Why SimplyCast?
The SimplyCast platform is a no-code platform that allows anyone to build and edit their solution. As a result, this solution is fully customizable. It can be tweaked or altered to meet the exact needs of every organization.
We have you covered when it comes to scaling and security. SimplyCast is an ISO 27001:2013-certified company with data centers in the USA and Canada. This means we can assure you that your confidential data is safe on our secure server. The messages you transmit are completely encrypted.
Our platform has the capacity to send 100,000+ messages every hour and allows 10,000+ concurrent sessions. We can also acquire additional gateways and servers if you need them.
Most importantly, we have a 99.5% minimum uptime. With our solution, you can feel more confident of your messaging.
Interested?
Don’t wait! Our experts are ready to give you a one-on-one demo to explain how this solution works. Let them know you’re looking at OUC079, Automated Tenant Emergency Alert Notification System when your demo begins.
Request a demo by clicking the button below. Let us show you how our solution can help launch emergency plans with a single click.
